help is a builtin command in bash, not all shells. You seem to be using something that isn't bash. Most likely zsh since that is the default shell in recent versions of Kali. If you want to use bash, either run it manually with bash or use chsh to set it as the default for your account:
chsh rs90
And then follow the prompts and give it /bin/bash. If your username isn't rs90, use whatever your user name is.
A final note: Kali is not a regular operating system. It is a highly specialized tool for professionals. If you are new to Linux, as your question suggests, Kali is a very bad choice to learn the system. Although it has been popularized by some movies and TV shows, there's nothing a "hacker" can do on Kali than cannot be done with regular Linux flavors, you just need to install some Kali packages. I would urge you to start with a regular distribution and not use Kali since using Kali will just make your life harder. Also see: Why is Kali Linux so hard to set up? Why won't people help me?