System freeze on shutdown, but another similar is not my case

Asked Feb 08 '21 at 23:49

Active Feb 10 '21 at 23:14

Viewed 35 times

I found System freeze on reboot/shutdown , But I am a UEFI user, so I cannot use the noefi flag. Also, I am not using Nvidia graphic cards.

System info

CPUInfo: https://pastebin.com/raw/RH2JT7Ru
lsGPU: https://pastebin.com/raw/fmHvW4WH
uname -srvmpio: Linux 5.4.0-65-generic #73-Ubuntu SMP Mon Jan 18 17:25:17 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
Linux distro: UbuntuDDE

EDIT: ~~If I reboot from the command line, it works fine. The problem just appears when I shutdown via the dde dock icon.~~

EDIT: The problem also happens when shutdown from the command line.

edited Feb 10 '21 at 23:14

asked Feb 08 '21 at 23:49

Emoji

To diagnose: "shutdown via the dde dock icon". Wait 35 minutes (we're looking for a 30 minute timeout). Reboot. In a command line terminal, `sudo journalctl -b -1 -e` to see the shutdown log. – waltinator Feb 09 '21 at 00:10
Did you mean I need to freeze 30 minutes then shutdown? – Emoji Feb 09 '21 at 00:16
No. I mean start the shutdown (click the icon, respond to the prompts), then go away (read a book, eat lunch, play outside, ...) for at least 35 minutes. – waltinator Feb 09 '21 at 00:26
Oh no! I hate waiting. But that is a good free time to finish my work XD – Emoji Feb 09 '21 at 00:52
My laptop shut down well now. I don't know why it becomes normal. – Emoji Feb 10 '21 at 00:48
@waltinator The error appears again, I gave the log file. – Emoji Feb 10 '21 at 06:46
I'm not going to read your 12.7Kb logvomit. You should read it yourself, and check the timestamps of each log entry. – waltinator Feb 10 '21 at 16:58
How to know what happens by checking the log? – Emoji Feb 10 '21 at 23:22
I found what happened. There is a lot of lines about PulseAudio. – Emoji Feb 10 '21 at 23:25