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I just bought a new laptop, HP EliteBook 840 G2. I used this computer during my travel in a train. I bought this laptop, because it has a 4G modem integrated. This modem works on Windows, but I can't use it on Linux.

I did what was explained in the doc.

lsusb found the module :

Bus 002 Device 027: ID 03f0:8e1d Hewlett-Packard

When I tried to setup the modem with

systemctl status ModemManager

it showed me this error:

Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:14.0/usb2': not supported by any plugin

How I can setup my modem on ArchLinux ?

olive007
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    Did you install gobi-loader and load the module? – jasonwryan Nov 15 '15 at 20:46
  • Exactly up to what part of the guide you followed? – Braiam Nov 15 '15 at 20:51
  • yes I use this command to load the module "modprobe qcserial vendor=0x03f0 product=0x8e1d" – olive007 Nov 15 '15 at 20:57
  • HP, Lenovo, Dell, Toshiba and Compaq are know for giving often other IDs to modem/wireless cards, and whitelisting them in the ROM in order not to allow you to exchange them. I once had a mini HP for travelling, same problems using it as an hackintosh, never again. – Rui F Ribeiro Nov 15 '15 at 21:01

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