I updated my Ubuntu Linux to 14.04 and now the mouse and keyboard don't work in the login screen. I tried re-installing grub from a Live USB, but it's still not working. I would really appreciate your help.
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does the keyboard work before the boot loader, when it is controlled by the BIOS ?, like to hit del, f2 or whatever to enter setup... – Grady Player Dec 13 '14 at 20:07
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yes it does. It doesn't work only in login screen. – Ivana Dec 13 '14 at 20:10
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I also have installed Windows 7 Ultimate, and I don't have any problems login in that SO. – Ivana Dec 13 '14 at 20:11
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Do the Mouse and Keyboard work in a normal Terminal? Press Ctrl + Alt + F3 at the login screen, then try logging in. – eyoung100 Dec 13 '14 at 20:30
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I press Ctrl + Alt + F3 at the login screen but doesn't work. – Ivana Dec 13 '14 at 20:36
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Please move this to a comment. I do not have sufficient rep. I have the same problem. Are the instructions to be done whilst running the LIVE USB. Since the keyboard doesn't work I can't see another way. – Sav-econ Dec 30 '14 at 19:21
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just do it one thing backup your data and install newer version of Ubuntu. – Hardik Gajjar Jun 15 '15 at 04:43
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I had the problem, which was solved by installing the linux-image-extra-xxx package. – Michael Hooreman Jul 11 '16 at 08:54
3 Answers
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Reinstall input device drivers
sudo apt-get install --reinstall xserver-xorg-input-all
kirill-a
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1Have you updated your system with `sudo apt-get update && sudo apt-get upgrade` ? I found there was some bug that could cause it. – kirill-a Dec 13 '14 at 20:53
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2Thanks for your answers! I try update and upgrade booting with a ubuntu live ubs. But it still not working. – Ivana Dec 13 '14 at 22:09
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1Can you login with recovery mode? When grub is showing list of options, there should be recovery mode for ubuntu. – kirill-a Dec 14 '14 at 08:40
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I see a cursor briefly as the GUI is initialized then when the desktop, icons, etc appears, nothing. No ability to use keyboard either. How could the above update/upgrade and re-install not work, yet something in recovery mode will? I was able to do the above updates using boot to another kernel (not recovery but something else) yet, no effect! – user391339 Mar 02 '18 at 05:49
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half-way fix: reboot, choose in boot menu older kernel, boot it. keyboard and mouse works. then you can login and fix your configs. ps: if you can not boot anymore (cause you kill your grub) then only one way to fix: you must make boot usb flash drive and boot from it. then mopunt your HDD and backup/fix your configs.
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1Thank you, it worked. I also followed the link https://groups.google.com/a/linux.ie/forum/#!topic/ilug/d4mtWuD9aF0 and after logging in with old kernel, I issued `apt-get update`, `apt-get dist-upgrade`, `update-usbids` and something of it made the keyboard and mouse work on new kernel too. – rightaway717 Apr 07 '16 at 23:06
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Boot into recovery mode, hold shift after the BIOS loads.
Select the second kernel with (recovery mode). If you still have the same problem, mouse/keyboard not responding then reboot and try again with the next available recovery mode kernal. I have once had to use the third option before it worked.
Turn on networking network then fix the packages dpkg. Once complete resume.
The video drivers may be wonky, either way reboot.
Keyboard and mouse should be working again.
Cyrille
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